Privacy Policy

1. Introduction

Joind ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our mobile application and website (together, "the Service"). By using the Service, you agree to the practices described in this policy.

2. Information We Collect

Information you provide

• Account information: name, email address, profile photo, and bio
• Activity data: activities you create or join, including descriptions, locations, and times
• Communications: messages you send to other users through the Service
• Payment information: processed securely by our third-party payment provider (we do not store card details)
• Waitlist data: email address submitted through our waitlist form

Information collected automatically

• Location data: your approximate or precise location when you use the map features (with your permission)
• Device information: device type, operating system, unique device identifiers, and app version
• Usage data: how you interact with the Service, including pages visited, features used, and session duration
• Log data: IP address, browser type, referring pages, and timestamps

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Show you relevant activities and people near your location
• Send you notifications about activities, messages, and account updates
• Process payments for premium features
• Ensure the safety and security of the platform and its users
• Analyze usage patterns to improve the user experience
• Communicate with you about the Service, including updates and promotional content (you can opt out at any time)
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Other users: your profile, activities, and approximate location are visible to other users as part of the Service
• Service providers: trusted third parties that help us operate the Service (hosting, analytics, payment processing)
• Legal requirements: when required by law, to protect our rights, or to respond to legal process
• Business transfers: in connection with a merger, acquisition, or sale of assets

5. Location Data

Location is central to how Joind works. We use your location to show nearby activities and to place your activities on the map. You can control location permissions through your device settings. Disabling location access may limit your ability to use certain features of the Service.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Waitlist data is retained until the Service launches or you request removal.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion of your personal data
• Portability: request a copy of your data in a portable format
• Objection: object to certain processing of your data
• Restriction: request that we limit processing of your data

To exercise any of these rights, contact us at hello@joind.me. We will respond within 30 days.

9. Cookies and Tracking

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

10. Children's Privacy

Joind is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 18, we will delete it promptly.

11. International Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not have the same data protection laws. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service or by sending you an email. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

13. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@joind.me.